IT Vendor Management
Channel Your IT Support
Stop Dealing with Third-Party Support and start managing your business relationships, not your hardware and software vendors.
Get better, faster support through a single point of contact.
Ever deal with a computer issue for days because you don’t want to make the commitment to spend hours on the phone with the manufacturer’s support?
We understand completely. Third-party technical support can run you around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.
One Support Number
Get support for all of your IT solutions and get technical issues resolved faster and more accurately
Inettek's technicians work with a whole range of hardware and software vendors every single day. A big part of our daily lives involve building relationships with vendors. We also know our clients’ IT infrastructure, goals, and IT differentials much better than any third-party vendor ever could. It’s only natural for us to extend these services to our partners.
When Inettek manages your vendor relationships for you, that means you get a single point of contact for all of your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost effectively than dealing direct with vendor support, and when we do need to reach out to the vendor, we’re able to articulate the issues faster.
Virtual Chief Information Officer - vCIO
Get a dedicated account manager who knows your IT inside and out
With Inettek, you don’t just get enterprise-level IT services, but full-fledged consultative operations to assist you with complex IT decisions when it is time to expand, upgrade, or integrate new technologies to improve your business. Your vCIO is able to pull up configurations for all of your hardware and software, warranty information, install dates, account credentials, and much more.
Your vCIO fulfills a comprehensive list of duties and roles in the management of your IT such as:
Dedicated account management
Alignment of IT with core business objectives
Budget creation, management, and review
Complete lifecycle management
Platform and software recommendations and configuration support
Warranty and vendor agreement tracking management
And much more
Why not discover how Inettek can help you streamline your IT Vendor Management by contacting us today.
This sounds great...but what are the costs?
We try our best to keep our costs down so that your business feels the benefits of enterprise class IT support but for a fraction of the normal price. We offer 2 choices to suit your business needs - Pay As You Go or BusinessSAFE. Each can be tailored to suit you own business requirements.
Pay As You Go
Pay as you go IT support that provides access to our full range of expertise with no contractual obligations – simply purchase prepaid support or consultancy time and use them whenever you require.
Why not take a look at what we offer and discover if the Pay As You Go model suits your business requirements.
An all-inclusive IT support package that provides comprehensive access to our full range of expertise and services for a reasonable fixed monthly fee. Designed for companies looking for the security of comprehensive remote and onsite support.
Support starts from as little as £7 per month per workstation and £30 per month per server.
Why not take a look at our packages and see how we can benefit your business.