IT Vendor Management

Channel Your IT Support

Fed up dealing with IT vendors and feeling you could be spending your valuable time more productively? Stop Dealing with third-party support and focus your time on running your own business and not managing your relationship with your hardware and software vendors.

 

Get better, faster support through a single point of contact.

 

Ever deal with a computer issue for days because you can't make the commitment to spend hours on the phone with the vendors support agents?

 

We understand completely. Third-party technical support can have you running around in circles before getting anywhere when you really need things to be back up and running so your staff can operate normally.

One Support Number
Get support for all of your IT solutions and get technical issues resolved faster and more accurately

Inettek's technicians work with a whole range of hardware and software vendors every single day.  A big part of our daily work involves building relationships with vendors.  We also know our clients’ IT infrastructure better than any third-party vendor ever could. It’s only natural for us to extend these services to our partners.

 

When Inettek manages your vendor relationships for you, that means you get a single point of contact for all of your troubleshooting and support needs. In many cases, our technicians could provide the solution faster and more cost effectively than dealing direct with vendor support, and when we do need to reach out to the vendor, we’re able to articulate the issues faster.

Virtual Chief Information Officer - vCIO
Get a dedicated account manager who knows your IT inside and out

With Inettek, you don’t just get enterprise-level IT services, but full-fledged consultative operations to assist you with complex IT decisions when it is time to expand, upgrade, or integrate new technologies to improve your business. Your vCIO is able to pull up configurations for all of your hardware and software, warranty information, install dates, account credentials, and much more.

 

Your vCIO fulfills a comprehensive list of duties and roles in the management of your IT such as:

 

  • Dedicated account management

  • Alignment of IT with core business objectives

  • Monthly/Quarterly updates

  • Budget creation, management, and review

  • Procurement assistance

  • Complete lifecycle management

  • Platform and software recommendations and configuration support

  • Warranty and vendor agreement tracking management

  • And much more

 

Why not discover how Inettek can help you streamline your IT Vendor Management by contacting us today.

This sounds great...but what are the costs?

We try our best to keep our costs down so that your business feels the benefits of enterprise class IT support but for a fraction of the normal price. We offer 2 choices to suit your business needs: Hourly Blocks - Support and Development or BusinessSAFE. Each can be tailored to suit your own business requirements and can be used in conjunction with one another.

Hourly Blocks - Support and Development

Our blocks of hours can be used for support as well as development of your systems. We offer these blocks in whatever amount you require and the more you buy the cheaper the hourly rate becomes. The great thing about our packages is, unlike other suppliers, the hours you purchase never expire!

 

Why not take a look at what we offer and discover if Hourly Blocks can meet your business requirements.

BusinessSAFE

An all-inclusive IT support package that provides comprehensive access to our full range of expertise and services for a reasonable fixed monthly fee. Designed for companies looking for the security of comprehensive remote and onsite support.

 

Prices start from as little as £10 per month per workstation.

 

Why not take a look at our packages and see how we can benefit your business.